Q: Where are your products manufactured?
A: Stetron's products are manufactured in Asia to maintain a competitive advantage.
Q: How can Stetron support international based CM's and ODM's?
A: Stetron's offices in Buffalo, New York, and Markham, Ontario, are the center of competence for sales, engineering, and logistical support. Stetron's office in Ningbo, China, provides support for Asian based operations.
Q: Can Stetron support my overseas CM?
A: Yes, Stetron's products can be exported direct from our plants in Asia to overseas locations.
Q: Does Stetron have distribution channels?
A: Stetron works with some local distributors; however, most of our sales are direct with OEMs.
Q: Can Stetron support JIT and Kan Ban systems?
A: Yes, Stetron provides warehousing and logistics in Buffalo, New York, and Markham, Ontario, where stock can be held to support JIT and Kan Ban Systems.
Q: Can Stetron add gaskets, wires, & connectors to my speaker?
A: Yes, Stetron provides customizable solutions and offers many value add services to support your requirements.
Q: What are Stetron's test capabilities?
A: In our Markham, Ontario, lab we have a fully equipped anechoic chamber where we conduct all our audio measurements. For our measurements we use CLIO™, a PC-based Audio Measurement System. CLIO™ gives us the ability to take an assortment of acoustic and electrical measurements including SPL, frequency response, and THD. The two methods available from CLIO™ are MLS (Maximum Length Sequences) Analysis and Electrical Impedance measurements. Measurements made using these two methods provide most of the information we need to characterize a loudspeaker driver. More importantly, this information is helpful in designing systems built using these drivers.
Q: Does Stetron maintain local inventory?
A: Stetron is not a distributor. Stetron may maintain inventory as required to support existing or future customer programs where it presents a viable logistical solution.
Q: Would Stetron participate in VMI (Vendor Managed Inventory) or (Supplier Managed Inventory) programs?
A: Yes, should volumes be adequate -Stetron has established warehouses in North America and Asia.
Q: Does Stetron have MOQ (minimum order quantities)?
A: Yes - these vary depending on the program magnitude. Please contact Stetron for further information.
Q: What are Stetron's standard lead times for samples?
A: This can vary from next day (if in stock) to a few weeks if they are of a custom nature.
Q: What are your lead times for mass production quantities?
A: This may vary according to speaker type and size. However, availability is generally within 4 weeks for quantities up to 200,000 pieces.
Q: Would Stetron be able to conduct some tests for us in your anechoic chamber?
A: Depending on the situation, set up etc., there may be a charge for this service.
