Q: Where are your products manufactured?
A: Stetron's products are manufactured in Asia to maintain a competitive advantage.
Q: How can Stetron support international based CM's and ODM's?
A: Stetron's offices in Buffalo, New York, and Markham, Ontario, are the center of competence for sales, engineering, and logistical support. Stetron's office in Ningbo, China, provides support for Asian based operations.
Q: Can Stetron support my overseas CM?
A: Yes, Stetron's products can be exported direct from our plants in Asia to overseas locations.
Q: Does Stetron have distribution channels?
A: Stetron works with some local distributors; however, most of our sales are direct with OEMs.
Q: Can Stetron support JIT and Kan Ban systems?
A: Yes, Stetron provides warehousing and logistics in Buffalo, New York, and Markham, Ontario, where stock can be held to support JIT and Kan Ban Systems.
Q: Can Stetron add gaskets, wires, & connectors to my speaker?
A: Yes, Stetron provides customizable solutions and offers many value add services to support your requirements.
Q: What are Stetron's test capabilities?
A: In our Markham, Ontario, lab we have a fully equipped anechoic chamber where we conduct all our audio measurements. For our measurements we use CLIO™, a PC-based Audio Measurement System. CLIO™ gives us the ability to take an assortment of acoustic and electrical measurements including SPL, frequency response, and THD. The two methods available from CLIO™ are MLS (Maximum Length Sequences) Analysis and Electrical Impedance measurements. Measurements made using these two methods provide most of the information we need to characterize a loudspeaker driver. More importantly, this information is helpful in designing systems built using these drivers.
Q: Does Stetron maintain local inventory?
A: Stetron is not a distributor. Stetron may maintain inventory as required to support existing or future customer programs where it presents a viable logistical solution.
Q: Would Stetron participate in VMI (Vendor Managed Inventory) or (Supplier Managed Inventory) programs?
A: Yes, should volumes be adequate -Stetron has established warehouses in North America and Asia.
Q: Does Stetron have MOQ (minimum order quantities)?
A: Yes - these vary depending on the program magnitude. Please contact Stetron for further information.
Q: What are Stetron's standard lead times for samples?
A: This can vary from next day (if in stock) to a few weeks if they are of a custom nature.
Q: What are your lead times for mass production quantities?
A: This may vary according to speaker type and size. However, availability is generally within 4 weeks for quantities up to 200,000 pieces.
Q: Are there any regulations for shipping speakers?
A: According to the FAA, IATA Dangerous Goods Regulations, and the Office of Hazardous Materials Safety, it is against regulations to ship a magnet by air that maintains a field of more than 0.00525 gauss measured at 4.5 meters (15 feet) from any surface of the package. This is to prevent the magnet from interfering with the operation of the aircraft's navigational compass. The packages must be tested for total magnetic field emission. If within the safety regulations, they are labeled and shipped with a Dangerous Goods Declaration form. There are no federal regulations that restrict the shipping of magnetized materials by ground transportation.
Q: Would Stetron be able to conduct some tests for us in your anechoic chamber?
A: Depending on the situation, set up etc., there may be a charge for this service.
